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Privacy Policy

Last updated: 21 July 2025

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At Radiant Face Clinic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us directly.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Any information you provide during consultations or via contact forms

b) Usage Data

  • IP address

  • Browser type and version

  • Pages visited and time spent on our website

  • Device information

2. How We Use Your Information
We may use your data to:

  • Book and manage appointments

  • Provide requested services

  • Respond to enquiries

  • Improve services and customer experience

  • Send updates or promotional offers (with consent)

  • Comply with legal and regulatory obligations

3. Sharing Your Information
We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g., booking systems, email services)

  • Legal authorities, if required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

4. Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, loss, or destruction.

5. Your Rights (UK GDPR)
You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at radiantfaceclinic@gmail.com.

6. Cookies
Our website may use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of other sites. Please review their policies before submitting any personal data.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:

Radiant Face Clinic
16 High St, Billericay CM12 9BQ
Email: radiantfaceclinic@gmail.com

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